Request a customer's location directly through an RCS message and use it to simplify deliveries, arrange visits, find nearby customers, and provide faster location-based support.
Customers shouldn't have to stop what they're doing to explain where they are. Give them a straightforward way to share their location when it matters.
Every Give customers an easy way to share where they are—without complicated forms, long instructions, or unnecessary back-and-forth.
Ask Customers to Share Their Location Send an RCS location request directly in the conversation and let customers share their current location with a simple action.
Less Typing. Less Friction. Make it easier for customers to provide location information without manually entering addresses or explaining where they are.
Know Where the Customer Needs You Request a location during delivery or service conversations to help teams understand where assistance, products, or services need to be delivered.
Connect Customers With the Right Location Use location information to help identify the most relevant store, branch, service center, or representative.
Give Your Team Better Context When customers share their location, your team can better understand the situation and respond with more relevant support.
Request. Receive. Respond. Turn location sharing into part of a two-way conversation rather than treating it as a standalone data collection step.
From deliveries to service requests, location can give your team the context they need to respond faster.
Addresses can be incomplete. Directions can be confusing. RCS gives customers a simpler way to share their location directly from the conversation.
Customers can share their location without typing lengthy addresses.
Give your team useful context earlier in the conversation.
Get location information directly from the customer instead of relying on unclear descriptions.
Make location sharing feel like a natural part of the customer journey.
Connect your tools, connect your teams. With over 200 apps already available in our directory, your team’s favourite tools are just a click away.
Make location-based conversations easier with ready-to-use RCS templates. Ask customers to share where they are or send your business location when they need to find you.
Start With TryowBOT
Businesses can use RCS Location Messages to help customers find nearby stores, service centers, offices, pickup points, event venues, and other physical locations.
Yes. You can use RCS messaging to provide customers with useful store or branch location information and make it easier for them to find your business.
Yes. Businesses with multiple branches can use location-based messaging experiences to guide customers toward the most relevant store, office, or service center.
Yes. Location messaging can be useful for sharing pickup points, delivery-related information, collection centers, and other locations customers may need to visit.
Yes. You can combine promotional content with relevant location information to help customers discover nearby stores, outlets, events, or service locations.
Yes. Location-focused RCS experiences can make it easier for customers to identify and visit a relevant business location when they need your products or services.
Retail stores, restaurants, hospitals, banks, dealerships, hotels, service centers, educational institutions, and other businesses with physical locations can benefit from location messaging.
Yes. Location information can be incorporated into broader RCS customer journeys alongside rich cards, carousels, promotional content, and interactive actions where supported.
TryowBOT helps businesses create engaging RCS messaging experiences that can make location information easier to share, helping customers discover and connect with the right business location.
